Delete your Fotolo account

Last updated 11 November 2026

In the app (instant)

1. Open Fotolo and sign in.
2. Go to the Account or Profile tab.
3. Tap Delete account and confirm.

Your account is deleted immediately and you are signed out. You can't delete while a booking is in progress or a payment is still unsettled; finish or settle it first.

If you can't open the app

Email aks.samanta90915@gmail.com from any address with the subject "Delete my account" and the mobile number on the account. We will confirm it is you (for example by calling or texting that number) and delete the account within 30 days.

What is deleted

• Your name, mobile number, gender, date of birth and emergency contact.
• Photographers: bio, phone model, specialties, portfolio links, UPI ID and ID details, and your last known location.
• Your chat messages and the comments in ratings you wrote.
• Your push notification token, and any trip-sharing links.

What is kept

A minimal anonymised record of each shoot and payment (date, duration, amount), because the other person needs it for their records and for resolving disputes. It no longer shows your name or contact details, and pickup points are reduced to a rough area. We never stored your photos, so there are none to delete.

The same mobile number can sign up again later as a brand-new account.