Terms of use

Last updated 11 November 2026. These terms are between you and Akash Samanta ("Fotolo", "we").

What Fotolo is

Fotolo is a platform that connects customers with independent photographers who shoot with their own phones. Photographers are independent people, not our employees or agents. We do not provide the photography, we do not guarantee the quality of any shoot, and the shoot agreement is between the customer and the photographer.

Who can use it

You must be 18 or older, give accurate information and keep your account secure. One person, one account. We may refuse or end accounts that break these terms or put others at risk.

Booking, time and billing

• The photographer sets their hourly rate. You see it before you book.
• Billing starts when the customer taps Start and stops when either the customer or the photographer ends the shoot. Time is measured by our server clock. Time is billed per started minute, with a minimum of 15 minutes, rounded to whole rupees. A shoot that nobody ends stops automatically after 4 hours.
• If you think a bill is wrong, report it in the app. We review the recorded times and may adjust the amount.
• Repeated late cancellations or no-shows can lead to a temporary pause on booking.

Payment

The app is free to use. Customers pay the photographer directly by UPI after the shoot. We do not process, hold or guarantee payments, and we charge no commission today. A booking is complete when the photographer confirms they received the payment. Until a bill is settled or disputed, the customer may not make new bookings. Paying someone outside the amount shown in the app is at your own risk.

Photos and privacy

Photos taken during a shoot belong to the customer. Photographers must not keep, copy, screenshot, share or publish photos of a customer without that customer's clear permission. When a photographer shoots with their own phone, the customer must agree first, and photos are sent directly to the customer and not stored by the app. We cannot stop someone photographing a screen, so only allow people you are comfortable with.

Safety and conduct

Treat everyone with respect. No harassment, discrimination, illegal content or requests, impersonation, fake location apps, or taking a booking outside the app to avoid these rules. Meet in a public or safe place when you can. Use the SOS button in an emergency and call 112 if you are in danger. We may suspend accounts after complaints.

Ads

The app shows ads provided by Google AdMob. We are not responsible for advertisers' content.

Our responsibility

We work to keep Fotolo running but cannot promise it will always be available or error-free. To the extent the law allows, we are not liable for anything that happens during or because of a shoot, for disputes between users, for lost earnings, or for indirect losses. Nothing here limits liability that cannot be limited by law.

Ending your account

You can delete your account in the app at any time (see delete account). We may suspend or end accounts that break these terms.

Changes and law

We may update these terms and will tell you in the app. Continuing to use Fotolo means you accept the update. These terms are governed by the laws of India, and the courts of Navi Mumbai will have jurisdiction.

Contact

Akash Samanta, aks.samanta90915@gmail.com